We stand behind the quality of our products with a 30-Day Satisfaction Guarantee.
Returns: If the filter does not fit your refrigerator model (as listed in our compatibility guide) or if you are unsatisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange.
Condition: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
Damages: If your order arrives damaged, please contact us immediately at our support email with a photo of the item and packaging to receive a free replacement.
Refund Process: Once your return is received and inspected, we will notify you and process your refund to your original payment method within 5-7 business days.